Lv18 casino's Terms & Conditions — In Plain English

1 General Overview

These Terms & Conditions lv18 casino constitutes a legal agreement between (lv18casino.bet) and its users. By using our website or app, you are deemed to have read and fully agreed to these terms.

Lv18 casino is an online gaming platform operating under an international license, serving users in Bangladesh and other countries. These Terms & Conditions apply specifically to users based in Bangladesh.

Our Terms & Conditions may be updated from time to time. When changes are made, a notice will be posted on the website and the "Last Updated" date at the top of the page will be revised accordingly.

2 Registration & Account

To play at lv18 casino, you need to create a personal account. Keep the following in mind during registration:

• Each individual is allowed only one account per account only. Opening multiple accounts is strictly prohibited.
• All details provided at registration — including your name, phone number, email address, and date of birth — must be accurate and truthful.
• Keeping your account password confidential is your responsibility. Do not allow anyone else to access your account.
• Accounts cannot be transferred or sold to third parties.
• A copy of your National ID or passport may be requested for KYC (Know Your Customer) verification.

After registration, you may be required to complete email or SMS verification. This is mandatory for the security of your account.

3 Age Restrictions & Eligibility

Lv18 casino is available exclusively to 18 years of age or older individuals only. This is not a flexible guideline — it is a strict requirement.

• Age verification is carried out at the time of account registration. Providing false information may result in account suspension and forfeiture of your balance.
• Proof of age may be requested again at any time after registration.
• Parents and guardians, please ensure that minors cannot access your account.

4 Deposits & Payments

Lv18 casino supports a range of payment methods including Mobile Pay, Nagad, Rocket, Upay, and bank transfer. The following rules apply to deposits:

• Deposits must be made only from a payment method registered in your own name.
• Deposits from third-party accounts are not accepted and will be returned.
• A minimum deposit amount applies — check the Cashier page for the latest details.
• Deposits are generally free of processing fees; however, your payment provider may charge their own fees.
• Deposits are typically credited to your account instantly upon completion.

Lv18 casino reserves the right to cancel and investigate any suspicious payments.

5 Withdrawal Policy

The following conditions apply to withdrawing winnings:

• Withdrawals can only be processed through the same method used for the deposit.
• Withdrawals are typically processed within 1–6 hours. In some cases, KYC verification may cause delays.
• Wagering requirements must be met before any bonus balance can be withdrawn.
• Minimum and maximum withdrawal limits apply — see the Cashier page for full details.
• Large withdrawals may be held pending completion of KYC verification.

6 Bonuses & Promotions

Lv18 casino offers a range of bonuses and promotions. Please keep the following rules in mind when using them:

• Wagering Requirement: Each bonus has a specific wagering requirement (e.g., 10x, 20x). Withdrawals from bonus funds are not permitted until that wagering amount has been met.
• Bonuses must be used before they expire.
• Only one bonus can be active at a time, unless otherwise specified.
• If bonus abuse is detected, the bonus may be cancelled and your account may be suspended.
• Bonus contributions in Live Casino games are generally 10%–20%, while slots contribute 100%.
• A maximum win cap may apply to each bonus.

For full bonus terms and conditions Promotions visit the page.

7 Gaming Rules

All games at lv18 casino are powered by internationally certified RNG (Random Number Generator) technology. The following rules apply to gameplay:

• Game outcomes are entirely random and not predetermined.
• If a technical error causes an abnormal outcome in any game, lv18 casino reserves the right to void that round.
• Winnings obtained by exploiting software bugs or glitches will not be paid out.
• In Live Casino games, the dealer's decision is final.
• Official results are used to settle all Sports Betting outcomes.

If you have a complaint about any game, please notify the support team within 24 hours.

8 Prohibited Activities

The following activities are strictly prohibited at lv18 casino:

• Creating or operating multiple accounts.
• Money laundering or any transaction involving illegal funds.
• Bonus hunting or systematic abuse of bonus offers.
• Attempting to hack the platform's software or using bots.
• Collusion with other users (coordinated cheating).
• Operating an account using another person's identity.
• Attempting to pass KYC using false or fraudulent information.

9 Account Suspension & Closure

Lv18 casino may suspend or close an account under the following circumstances:

• Violating these Terms & Conditions.
• If KYC verification fails or false information is provided.
• If suspicious financial activity is detected.
• If your account has been inactive for an extended period.

You may close your account at any time by contacting us via live chat or email. Please withdraw any verified balance before requesting account closure.

10 Privacy & Personal Data

Lv18 casino is committed to keeping your personal data secure. We use your information to:

• Used for account management and KYC verification.
• Used for payment processing.
• Used to fulfill legal and regulatory obligations.
• We do not sell or share your data with third parties.

For more details, please visit our Privacy Policy read.

11 Responsible Gaming

Lv18 casino takes responsible gaming seriously. We offer users the following tools and features:

• Daily/Weekly/Monthly deposit limit settings.
• Self-exclusion — from 7 days up to 5 years.
• Cooling-off period (24–72 hours).
• Reality check notifications.

If you notice signs of problem gambling, please contact our support team immediately or Responsible Gaming Visit the page.

12 Dispute Resolution

If you have a dispute or complaint, please contact our support team first. If the matter remains unresolved:

• Submit a written complaint to support@lv18casino.bet.
• We provide an official response within 48 hours.
• For serious disputes, a complaint may be filed with the licensing authority of lv18 casino.

13 Right to Amend Rules

Lv18 casino reserves the right to modify, update, or revoke these Terms & Conditions at any time. When changes are made:

• A notice will be posted on the website.
• You may be notified via your registered email.
• Continued use of the platform after any changes constitutes acceptance of the updated terms.

14 Contact

If you have any questions or comments regarding these Terms & Conditions, please get in touch with us:

• Email: support@lv18casino.bet
• Live Chat: Available 24/7 via the website or app.
• Help Center: Help Center visit the page.